About Us: | GE is the world’s Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry. GE Energy Connections designs and deploys industry-leading technologies that turn the world on. We transport, convert, automate and optimize energy to ensure we provide safe, efficient and reliable electrical power. Uniting all the resources and scale of the world’s first digital industrial company, we connect brilliant machines, grids, and systems to power utility, oil & gas, marine, mining and renewables customers, that keep our world running. www.GEEnergyConnections.com
GE’s Power Conversion business applies the science and systems of power conversion to help drive the electrification of the world’s energy infrastructure by designing and delivering advanced motor, drive and control technologies that evolve today’s industrial processes for a cleaner, more productive future. Serving specialized sectors such as energy, marine, oil and gas, renewables and industry, through customized solutions and advanced technologies, GE Power Conversion partners with customers to maximize efficiency. To learn more, please visit: www.gepowerconversion.com
GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
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Essential Responsibilities: | As the Power Conversion Product Service Engineer Wind / Solar / Storage Products you will- Provide technical & troubleshooting support to GE and non GE field commissioners, operation and maintenance personnel
- Interact with site personnel to obtain critical data on support issues
- Interface with product development, sourcing, manufacturing, product line leadership and product engineering teams to expediently resolve technical issues
- Own quality measurements, data gathering and analysis of Wind, Solar, and Energy Storage products and components. Report quality findings, trends, and recommendations
- Author and distribute Customer Technical Communications as the means to facilitate information on quality issues affecting the Wind, Solar and Energy Storage
- products
- Develop knowledge articles for the Knowledge Management support solutions tool
- Team with product designers to define product support documentation and deliver content for publication
- Provide training support for the Wind, Solar and Energy Storage products
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Desired Characteristics: | - Field commissioning experience or product support
- Power conversion experience with (SCR) Silicon Controlled Rectifier, (IGBT) Insulated Gate Bipolar Transistor
- Working knowledge with ControlST software tool suite, WorkstationST, trender
- Drives and controls troubleshooting background
- Demonstrated success as a change agent in the introduction of new processes
- Strong influencing, facilitation, leadership and interpersonal skills
- Demonstrated design creativity and problem solving capabilities
- Strong process discipline with sound analytical and statistical skills
- Ability to work and communicate at all levels of the organization
- Adaptable to working with people from varying disciplines: Field, Manufacturing, Sourcing, Engineering, program managers, and various Quality organizations
- Strong customer focus, safety and quality mindset
- Team player and ability to self-direct
- Ability to work with minimal direction, self-starter, resourceful
- Ability to effectively communicate verbally and in writing (English)
- Demonstrated ability to meet agreed upon goals and measurements
- Be able to handle multiple tasks, stay organized and prioritize effectively
- PC proficient, Windows and MS Office Suite of products
- Ability to work with electrical and electronic schematics
- Project Management skills
- Green Belt Certification or equivalent Quality certification
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