| Job Number: | 2169290 |
| Business: | GE Power & Water |
| Business Segment: | PW-PGS Power Generation Services |
| About Us: |
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| Posted Position Title: | Customer Support Specialist |
| Career Level: | EL |
| Function: | Services |
| Function Segment: | Administration and Support |
| Location: | Hungary |
| U.S. State, China or Canada Provinces: | |
| City: | Veresegyhaz |
| Postal Code: | 2112 |
| Relocation Assistance: | No |
| Role Summary/Purpose: | Responsible for entering quotes, processing and verifying standard and special sales orders, and resolving all related problems of different sales regions: Asia and India, Europe, Middle East, Africa, US and Latin America. This role will be a part-time job. |
| Essential Responsibilities: | - Screen and prioritize incoming requests, received via fax or email. - Enter Quotes/Orders into Oracle based Parts ERP System. - Purchase Order Verify (POV) existing orders. - Send out initial customer quote and order acknowledgements. - Support global team entry activities and metrics. - Support new system releases and enhancement testing (i.e. Oracle ERP). - Follow EHS rules and warn others to follow the rules, execute mandatory EHS trainings and immediately report the incidents and near misses as required. - Further tasks not involved in this Job Description that the immediate leader/manager assigns verbally or in writing. |
| Qualifications/Requirements: | - 1-3 years of experience in customer service is an advantage, experience in a multinational company is a plus - Solid knowledge of Microsoft Office software - Fluent communication level of spoken and written English - Fluent Hungarian - Capabilities to effectively communicate both horizontally and vertically with customers and within GE organizations - Solid communication skills, self-motivated, ability to establish and handle multiple priorities simultaneously - Team player attitude - Self-starter, capable of working with minimum supervision - Tolerate monotonous work on a daily base - Strong, passionate supporter of customer service excellence |
| Additional Eligibility Qualifications: | |
| Desired Characteristics: | - High School degree. College degree or equivalent experience is an advantage - A second language (Spanish, French, German, Italian, Arabian, Chinese, and Japanese) is a plus. |
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Customer Support Specialist Job (Veresegyhaz, Hungary)
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